AWS cloud management
Full infrastructure management, making sure your AWS capacity is always sufficient
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AWS management solutions
Core cloud infrastructure management
ITSupportThailand manages AWS end to end:
- ✔Cost-effective investment
- ✔Availability and flexibility
- ✔Security management
- ✔Right-sizing
- ✔Performance optimisation
- ✔Alerting
- ✔Remediation design and execution
- ✔24×7 technical support and more
- ✔Specialist AWS technical support
- ✔24x7 monitoring by certified cloud specialists keeps your operations running smoothly
| awsManaging AWS yourself | ITSUPPORTTHAILANDITSupportThailand manages AWS for you | |
|---|---|---|
| Your own night-shift team | VS. | 24 x 7 access to certified AWS specialists |
| Monitoring | ||
| Configure AWS CloudWatch patterns and alerts yourself | VS. | Pre-configured monitoring tools |
| Proactivity | ||
| React when an error alert fires; follow documentation to fix | VS. | We investigate, analyse and fix, including fast recovery |
| Remediation | ||
| Fix OS-level incidents yourself | VS. | We fix OS-level incidents as requested |
| Backup | ||
| Set up backups when an emergency arises | VS. | Automated backups on a schedule you choose |
| Resource provisioning | ||
| Build environments, reconfigure networks and set security yourself | VS. | Template-driven resource provisioning |
| Configuration management | ||
| Track changes, maintain overall control, etc. | VS. | Configuration management across new versions, updates and third-party tool integration |
| Disaster recovery | ||
| Configure DR capacity and design cross-region failover protocols yourself | VS. | Includes a “pilot light” that scales the DR environment automatically when needed |
WHAT WE DO
- ✔New EC2 instances with OS and security keys
- ✔Amazon RDS setup and configuration
- ✔Reserved Instances to cut monthly costs
- ✔Auto-scaling with load balancers
- ✔Security groups with port rules
- ✔Amazon SimpleDB setup and configuration
- ✔Amazon S3 buckets, CloudFront, Route53, SNS and SES setup
- ✔Amazon CloudWatch setup for monitoring and performance measurement
- ✔Apache installation and configuration
- ✔Nginx server installation and configuration
- ✔Apache installation and configuration
- ✔Puma & Nginx configuration for applications
- ✔ElasticSearch & Apache Solr installation and configuration
- ✔Nagios setup for monitoring and performance measurement
- ✔Ruby installation via RVM
- ✔PHP / CakePHP environment setup
- ✔PostgreSQL installation and configuration, MySQL , Redis
- ✔Flexible working in the customer's time zone
Solution expertise AWS Cloud
Compute + Storage
- ✔Amazon EC2
- ✔Amazon Elastic Container Service
- ✔Amazon Elastic Container Service for Kubernetes
- ✔Amazon Elastic Beanstalk
- ✔AWS Fargate
- ✔AWS Lambda
- ✔Elastic Load Balancing
- ✔Amazon S3
- ✔Amazon EBS
- ✔Amazon EFS
- ✔Amazon Glacier
- ✔AWS Snowball
Cloud Database
- ✔Amazon Aurora
- ✔Amazon RDS
- ✔Amazon DynamoDB
- ✔Amazon ElastiCache
- ✔Amazon Redshift
- ✔AWS Database Migration Service
Cloud Security
- ✔AWS IAM
- ✔Amazon GuardDuty
- ✔Amazon Inspector
- ✔Amazon Macie
- ✔AWS Certificate Manager
- ✔AWS WAF
Cloud Management
- ✔Amazon CloudWatch
- ✔AWS Auto Scaling
- ✔AWS CloudFormation
- ✔AWS CloudTrail
- ✔AWS Config
- ✔AWS Service Catalog
- ✔AWS Systems Manager
- ✔AWS Managed Services
Cloud Network
- ✔Amazon VPC
- ✔Amazon CloudFront
- ✔Amazon Route 53
- ✔Amazon API Gateway
- ✔AWS Direct Connect
Frequently Asked Questions
Does moving to AWS really save money?
It does when designed properly, because you pay for actual usage and don't buy servers up front. But systems lifted over without resizing often cost more, so we start by assessing usage and choosing the right instance sizes.
How long is the downtime when moving to the cloud?
It can be kept to a minimum: we build the new system on AWS to run alongside the old one, sync data until it matches, then switch DNS at a quiet time. Downtime is usually no more than 15–30 minutes.
Can you reduce our existing AWS bill?
Yes. We find idle resources, right-size instances, recommend Savings Plans or Reserved Instances for always-on workloads, and move old data to cheaper storage tiers.
Can you manage it 24 hours a day?
Yes. We provide 24/7 monitoring and incident response, alerts on key metrics and pre-agreed runbooks so problems are fixed before users are affected.
Which regions can data be stored in?
Whichever your requirements dictate — Singapore, Tokyo or elsewhere. For data that must stay in-country, AWS offers Local Zones, and we can design hybrid setups with servers in Thailand.
Do you handle backup and recovery on AWS too?
Yes. We set up automated snapshots, retention policies and scheduled restore tests, and design cross-region disaster recovery for organisations that need high continuity.
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