ITSUPPORTTHAILAND

Contact ITSupportThailand

We're ready to look after your IT systems, 24 hours a day

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Frequently Asked Questions

How can I reach your team?

Call +66 2 120 1414, send a message through the form on this page, or contact us on LINE or WhatsApp via the links shown. Every channel is staffed on business days and hours.

How quickly will you get back to me?

Messages sent during business hours get a reply within a few hours, and within 24 hours if sent outside them. For anything urgent, please call us directly.

What are your business hours?

Monday to Friday, 9:00–18:00. Clients on 24x7 contracts have an out-of-hours emergency channel as set out in their contract.

What should I include in a quote request?

Your company name, how many computers and servers you have, the services you're interested in and when you'd like to start. That's enough for us to prepare an initial quotation.

Do you visit the site before quoting?

Yes, free of charge for companies in Bangkok and the surrounding provinces. We review your current systems, ask about recurring problems, and put together a proposal that fits how you actually work.

Where is your office?

Our office is in Bangkok — you can see the location on the map on this page. If you'd like to visit, please book ahead by phone so the right people are available.

Office location

47th Floor, Room 4703, Empire Tower, 1 South Sathorn Road, Yannawa, Sathorn, Bangkok 10120

Phone

+66 2 120 1414
Monday – Friday, 08:30 – 17:30

Managed IT services

Our team is ready to look after your IT, 24 hours a day, every day

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